Waiting Tables for Godot

Waiting Tables for Godot Jean-Pierre Godot, the owner of an up-scale French restaurant in Boston, mummy hired Diane Alemeida to work as a server. The job gainful $3.15 an hour plus tips, which was enough to convince Diane to stay in Boston instead of going home for summer vacation. Godot verbalised a belief in teamwork and the expectation of excellence from merely members of his staff; this inspired Diane work toward these goals. Diane did begin the job by putting in the maximum effort and received multiply compliments from customers on the ability to provide prompt, accurate, and personalized service. The tips that she averaged of nigh 20% per shift punctuated these compliments. The problem for Diane was that Godot did non comment on these accomplishments. The first acknowledgement that Diane received was of a prohibit fashion. Diane dropped a bowl of soup while trying to carry deuce-ace bowls out at once and Godot not provided yelled, but insisted that the menu price of the soup be deducted from Dianes even out along with an additional $5 to clean the carpet. Godot was given all over to fits of temper whenever employees made errors or moved too slowly. This minus reply to poor employee performance is a form of mechanic conditioning, utilizing punishment and negative reinforcement to discourage unwanted behaviors.

What Godot did not realize is the negative effect this feedback was having on employee performance. The night afterwards the error Diane worked more slowly to avoid spilling and was instead berated for be slow. Instead of going faster, Diane responded by working less expeditiously which in turn ha! d an adverse effect on tips. The reaction that Diane displayed could be considered neglect, a passive behavior that allows job conditions to shift state as a result of reduced effort. In the remainder Diane displayed cognitive dissonance, meaning that Dianes military positions were inconsistent with displayed behavior. Diane was of the attitude that no matter what actions were taken Godot...If you want to get a lavish essay, order it on our website: BestEssayCheap.com

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